Overview
Hub users now receive an audible pop-up notification when a new message comes in, so nothing gets missed during a busy shift.
How It Works
When a new message is sent:
- A pop-up appears in the Hub.
- You’ll hear a notification sound.
- You can click the pop-up to open the message thread.
If You Don’t See the Pop-Up
Your computer may be blocking browser notifications.
To fix this:
- Allow pop-ups from Jana in your browser settings.
- Make sure system sound is turned on.
If it’s still not working, check with your IT team to allow notifications from Jana.