Overview
Charted something by mistake? You can now strikethrough an observation, add a reason, and keep a clear record of what changed.
Nothing is deleted. The original entry stays visible for audit purposes.
How to Strikethrough an Observation
- Open the resident’s profile.
- Go to the section where the observation was charted.
- Find the incorrect entry.
- Click Strikethrough.
- Enter a reason for the change.
- Click Save.
The entry will appear crossed out in history with your reason attached.
Why This Matters
This keeps documentation transparent and compliant while correcting mistakes quickly.